GUIDE
Terms of Use & Accommodation Terms
Terms of Use
The private rental accommodation “UBAKU Villa 宇莫別荘” (hereinafter referred to as the “Facility”) has established the following rules, which form an integral part of the Accommodation Terms and Conditions, in order to ensure safe and comfortable use by our guests.
If you fail to comply with these rules, the Facility may cancel the accommodation contract pursuant to Article 6 of the Accommodation Terms and Conditions.
1. Valuables and Items Left in Our Custody
The Facility does not accept valuables for safekeeping. Guests are requested to manage their valuables at their own responsibility.
2. Use of Guest Rooms
1. Use of guest rooms by more persons than the contracted number of guests is prohibited.
2. If use by more persons than the contracted number is discovered without prior notice, the Facility will charge double the fee for the excess use.
3. Stays by minors only are not permitted unless consent from a parent or legal guardian has been obtained.
4. The use of heating/cooking appliances, candles, irons, or any other electrical appliances not provided by the Facility is prohibited.
5. The use of hair dye, bleaching agents, or similar substances in bathrooms and washbasins is strictly prohibited.
6. Posting photographs, posters, or displaying any items on room windows or otherwise that may impair the exterior appearance of the Facility is prohibited.
7. Use of the Facility for purposes other than lodging is strictly prohibited.
8. Meetings with non-registered visitors in guest rooms are strictly prohibited.
3. Prohibited Acts
1. Bringing in the following items:
(a) Animals, birds, etc. (excluding guide dogs and similar assistance animals)
(b) Stimulants, narcotics, and other drugs whose possession is prohibited by law
(c) Gunpowder or volatile oils that are likely to ignite or catch fire, and other hazardous drugs that may cause harm to the human body
(d) Firearms, swords, and similar items without a permit, and items resembling them
(e) Items of extremely large quantity or weight
(f) Items that emit offensive odors
(g) Garbage and items that interfere with hygiene in guest rooms
(h) Electrical appliances, cooking devices, and other items intended for use within the Facility
(i) Any other items that the Facility has designated as prohibited to bring into guest rooms
2. Noisy behavior such as singing loudly, dispersing offensive odors, or any other acts that cause discomfort or nuisance to third parties
3. Acts contrary to public order and morals
4. Moving, modifying, removing, taking out, or using the Facility’s equipment and items for purposes other than their intended use
5. Activities conducted for commercial purposes
6. Smoking anywhere on the premises, including indoors and outdoors
7. Any other acts that hinder safety and hygiene within the Facility
4. Other Provisions
1. If, for reasons other than force majeure, a guest damages, contaminates, or loses the building, furniture, fixtures, or other items, the guest may be required to compensate for the appropriate amount.
2. Please note that guests may be unable to use the Facility due to unavoidable circumstances such as damage caused by natural disasters, large-scale system failures, the spread of infectious diseases, facility malfunctions, orders or instructions from the national or local governments, or other force majeure events.
3. The Facility may revise or amend these rules without prior notice.
Accommodation Terms and Conditions
Scope of Application
Article 1
1. Accommodation contracts and related agreements concluded between the private rental accommodation “UBAKU Villa 宇莫別荘” (hereinafter referred to as the “Facility”) and guests shall be governed by these Accommodation Terms and Conditions (hereinafter referred to as the “Terms”). Matters not stipulated herein shall be governed by laws and regulations or generally established customs.
2. If the Facility agrees to special provisions to the extent that they do not violate laws, regulations, or customs, such special provisions shall prevail notwithstanding the preceding paragraph.
Application for Accommodation Contract
Article 2
1. A person wishing to apply for an accommodation contract with the Facility shall provide the following information to the Facility:
(1) Name(s) of guest(s)
(2) Date(s) of stay and expected time of arrival
(3) Other matters deemed necessary by the Facility
2. If a guest requests an extension of the stay beyond the date(s) stated in item (2) of the preceding paragraph during the stay, the Facility shall treat such request as a new application for an accommodation contract at the time it is made.
Establishment of Accommodation Contract, etc.
Article 3
1. The accommodation contract shall be deemed concluded when the Facility accepts the application under the preceding article; however, this shall not apply if the Facility proves that it did not accept the application.
2. When an accommodation contract is concluded pursuant to the preceding paragraph, the guest shall pay the deposit determined by the Facility by the date designated by the Facility.
3. The deposit shall be applied to the accommodation charges finally payable by the guest. If circumstances arise to which Article 6 and Article 18 apply, the deposit shall be applied first to penalty charges and then to compensation for damages. Any remaining balance shall be refunded at the time of payment pursuant to Article 12.
4. If the deposit under paragraph 2 is not paid by the date designated by the Facility, the accommodation contract shall lose its effect; provided, however, that this applies only when the Facility has informed the guest of such consequence in designating the payment due date. (Special provision: no deposit required)
5. Even if the Facility presents or informs an incorrect accommodation rate via an internet site, telephone, or otherwise, and an accommodation contract application and acceptance are made based on such rate, if the rate is significantly lower than the rates for surrounding dates, then unless there is an indication of the reason for such low rate (e.g., “limited,” “special”), the acceptance shall be treated as being based on a mistake under the Civil Code. In such case, the accommodation contract shall be deemed invalid, and the Facility will promptly notify the guest accordingly.
Special Provision: No Deposit Required
Article 4
1. Notwithstanding Article 3, paragraph 2, the Facility may accept a special provision that no deposit is required after the contract is concluded.
2. If, in accepting an application for an accommodation contract, the Facility did not request the deposit under Article 3, paragraph 2, and did not designate the due date for such payment, it shall be treated as having accepted the special provision under the preceding paragraph.
Refusal to Conclude Accommodation Contract
Article 5
The Facility may refuse to conclude an accommodation contract in the following cases:
(1) When the application for accommodation is not in accordance with these Terms.
(2) When there is no vacancy due to full occupancy.
(3) When the person seeking accommodation is deemed likely to act, or has acted, in violation of laws or regulations, public order, or good morals in relation to accommodation.
(4) When the person seeking accommodation is deemed to fall under any of the following (a) through (c):
(a) An organized crime group as defined in Article 2, paragraph 2 of the Act on Prevention of Unjust Acts by Organized Crime Group Members (Act No. 77 of 1991) (hereinafter “Organized Crime Group”), a member as defined in paragraph 6 of the same article (hereinafter “Member”), an associate member, a related person, or other antisocial forces
(b) A corporation or other organization whose business activities are controlled by an Organized Crime Group or Member
(c) A corporation whose officers include a Member
(5) When the person seeking accommodation has used words or behavior that causes significant nuisance to other guests.
(6) When the person seeking accommodation is clearly recognized as having an infectious disease.
(7) When violent demands are made or an unreasonable burden is requested in relation to accommodation.
(8) When accommodation cannot be provided due to natural disasters, facility malfunction, or other unavoidable reasons.
(9) When the case falls under provisions of the prefectural ordinance under the Hotel Business Act.
(10) When the person applying has made the application while concealing the intent to resell or broker the reserved room for profit (e.g., resale or paid arrangement).
Guest’s Right to Cancel the Contract
Article 6
1. Guests may cancel the accommodation contract by notifying the Facility.
2. If a guest cancels all or part of the accommodation contract for reasons attributable to the guest (excluding the case where the Facility has designated a due date for the deposit under Article 3, paragraph 2 and the guest cancels before paying it), the Facility shall charge the penalty as set forth in Appendix Table 2. However, if the Facility has accepted the special provision under Article 4, paragraph 1, the guest’s obligation to pay the penalty upon cancellation applies only when the Facility has informed the guest of such obligation at the time of accepting the special provision.
3. If a guest does not arrive by the time stated below on the day of the stay (or, if an expected arrival time is specified in advance, by the time that is two hours after such expected arrival time) without contacting the Facility, the Facility may treat the accommodation contract as cancelled by the guest:
8:00 PM local time at the Facility, or two hours after the expected arrival time.
Facility’s Right to Cancel the Contract
Article 7
1. The Facility may cancel the accommodation contract in the following cases:
(1) When the guest is deemed likely to act, or has acted, in violation of laws or regulations, public order, or good morals in relation to accommodation.
(2) When the guest is deemed to fall under any of the following (a) through (c):
(a) Organized crime groups, members, associate members, related persons, or other antisocial forces
(b) A corporation or other organization whose business activities are controlled by an organized crime group or member
(c) A corporation whose officers include a member
(3) When the guest has used words or behavior that causes significant nuisance to other guests.
(4) When the guest is clearly recognized as having an infectious disease.
(5) When violent demands are made or an unreasonable burden is requested in relation to accommodation.
(6) When accommodation cannot be provided due to force majeure such as natural disasters.
(7) When the case falls under applicable prefectural ordinances.
(8) When the guest fails to comply with prohibitions in the Facility’s rules necessary for fire prevention, including smoking in bed in bedrooms or tampering with fire-fighting equipment.
(9) When it is found that the guest otherwise violates any provision of these Terms.
2. When the Facility cancels the accommodation contract based on the preceding paragraph, it will not charge fees for any services that the guest has not yet received, other than the accommodation fee.
Registration of Stay
Article 8
1. On the day of stay, guests shall register the following information at the reception of the Facility:
(1) Name, age, sex, address
(2) If not of Japanese nationality: nationality, passport number, port of entry, and date of entry
(3) Date of departure and scheduled departure time
(4) Other matters deemed necessary by the Facility
2. If a guest intends to pay the fees under Article 12 by means that can substitute for currency (traveler’s checks, accommodation vouchers, credit cards, etc.), the guest shall present such means at the time of registration under the preceding paragraph.
3. For guests who are not of Japanese nationality, in addition to providing the name, address, occupation, etc., the Facility will request the nationality and passport number and the presentation of the passport, and will retain a copy of the identification document for verification.
Hours of Room Use
Article 9
1. Guests may use guest rooms from 3:00 PM to 10:00 AM the following morning. However, for consecutive stays, rooms may be used all day except on the day of arrival and the day of departure.
2. Notwithstanding the preceding paragraph, the Facility may allow room use outside these hours. In such cases, the following additional fee will be charged:
・JPY 5,000 per hour (excluding tax) for each extra hour
Compliance with Rules
Article 10
Guests shall comply with the rules established by the Facility and posted within the premises while staying at the Facility.
Business Hours
Article 11
Business hours of the Facility’s main facilities and services will be provided via brochures, postings in various locations, and service directories in guest rooms.
Payment of Fees
Article 12
1. The breakdown of accommodation fees payable by guests is as set forth in Appendix Table 1.
2. Payment of the accommodation fees shall, in principle, be made by credit card after the reservation is completed or when requested by the Facility.
3. Even after the Facility has provided the room and it is available for use, if the guest voluntarily does not stay, the accommodation fee will still be charged.
Facility’s Liability
Article 13
1. If the Facility causes damage to a guest in the performance or non-performance of the accommodation contract or related agreements, the Facility shall compensate for such damage, unless the damage is not attributable to the Facility.
2. The Facility is covered by innkeeper’s liability insurance to address possible fires, etc.; however, if an event falls under an exclusion under the insurance policy, the guest’s damages may not be covered.
When the Facility Cannot Provide the Contracted Room
Article 14
1. If the Facility cannot provide the contracted room, it shall, with the guest’s consent, arrange another accommodation under the same conditions as much as possible.
2. If the Facility cannot arrange another accommodation, it shall pay compensation equivalent to the penalty amount to the guest, and such compensation shall be applied to the amount of damages. However, if the Facility is not responsible for the inability to provide the room, no compensation will be paid.
Handling of Deposited Items, etc.
Article 15
1. In principle, the Facility does not accept items, cash, or valuables from guests for safekeeping.
2. If items, cash, or valuables brought into the Facility by a guest are lost or damaged due to the Facility’s intent or negligence, the Facility shall compensate for such damage. However, for items for which the guest did not declare the type and value in advance, the Facility’s liability shall be limited to JPY 30,000 unless the Facility acted with intent or gross negligence.
Storage of Guest Baggage and Personal Items
Article 16
1. If a guest’s baggage arrives at the Facility before the guest, the Facility will store it responsibly only if it has agreed to do so in advance, and will hand it over at check-in.
2. If a guest leaves baggage or personal items behind after check-out and the owner is identified, the Facility will contact the owner and request instructions. If no instructions are provided, valuables will be kept for seven (7) days including the date found and then delivered to the nearest police station. Other items will be disposed of after seven (7) days. Food, tobacco, magazines, etc. will be disposed of on the same day. Shipping costs for returning lost items shall be borne by the guest.
3. In order to process left-behind items appropriately according to their nature, the Facility may inspect the contents at its discretion and, as necessary, return them to the owner or handle them in accordance with the preceding paragraph, and the guest shall not raise objections to this.
4. The Facility’s responsibility for storing baggage or personal items in the cases of the preceding two paragraphs shall be in accordance with Article 15, paragraph 2.
Parking Responsibility
Article 17
When guests use the Facility’s parking area, regardless of whether the vehicle key is deposited, the Facility merely provides parking space and does not assume responsibility for vehicle management. However, if the Facility causes damage due to its intent or negligence in managing the parking area, it shall be liable for compensation.
Guest’s Liability
Article 18
If the Facility suffers damage due to the guest’s intent or negligence, the guest shall compensate the Facility for such damage.
Changes to the Accommodation Terms and Conditions
Article 19
1. The Facility may, at its discretion, amend these Terms in the following cases:
(1) When the amendment is in the general interest of guests.
(2) When the amendment does not conflict with the purpose of the contract and is reasonable in light of the necessity of the amendment, the appropriateness of the amended content, the details of the amendment, and other circumstances relating to the amendment.
2. When amending these Terms pursuant to the preceding paragraph, the Facility shall determine the effective date and notify guests of the amendment, the content of the amended Terms, and the effective date by posting on the internet or by other appropriate means.
3. If a guest uses the Facility on or after the effective date of the amended Terms, the guest shall be deemed to have agreed to the amendment.
Governing Law and Exclusive Jurisdiction
Article 20
Any disputes regarding the accommodation contract between the Facility and guests shall be governed by Japanese law, and the district court or summary court having jurisdiction over the location of the head office of the entity operating the Facility shall have exclusive jurisdiction.
Appendix Table 1: Breakdown of Accommodation Charges (Related to Article 2, paragraph 1; Article 3, paragraph 2; and Article 12, paragraph 1)
Total amount payable by the guest
Breakdown
Accommodation Fee
・Basic accommodation charge (base rate for whole-house rental + guest fee based on the number of guests)
Additional Charges
・Service fees, etc. as determined by other facilities/services used
Taxes
・Consumption tax
Notes:
1. The basic accommodation fee is based on the rate table posted by the Facility.
2. If tax laws are amended, the amended provisions shall apply.
Appendix Table 2: Cancellation Charge (Related to Article 6, paragraph 2)
After reservation is confirmed
100% of the total accommodation fee (non-refundable)
Effective Date: August 1, 2025